Evidence of Wrongdoing

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Today’s shoot with Christine took place at the hallowed STJ ring. Upon my arrival STJ informed me that the gentleman who ordered a recent match between Francesca and me (which occurred this past Monday) has demanded a refund. It took a moment for his words to register. “Why?” I asked, completely nonplussed. “Because Francesca’s breasts were exposed.” STJ replied wearily. I digested this information, probably entertaining the exact same notions that you are considering right now. “Did you give it to him?” I inquired. STJ said something that I could not catch and then we went outside to start my match with Christine.

Three facts for the record:

1) Nowhere in the script did it make any mention of whether Francesca’s or my breasts should be revealed or not.

2) This is the same customer who demanded a refund when I had to postpone the original shoot due to illness.

3)This match represents one of the exceedingly rare occasions in which I play the aggressor. Fran got the full treatment. That dress just had to go.

You can draw your own conclusions. I have already drawn mine. I present the incriminating evidence above for your consideration 😉

XO Tanya

 

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32 thoughts on “Evidence of Wrongdoing”

  1. Tanya,
    You don’t need this aggravation, obviously this customer should take his business elsewhere. I’m also sorry to hear about the way the whole thing was handled by STJ.
    To hell with a whole bunch!Right???
    Chris

    1. Hi Chris,

      Actually, STJ handled things as best he could. I think he was just weary of the situation, wanted to focus his attention on the Christine shoot (rightly so), and consequently was disinclined to discuss the matter any further. STJ did not ask Fran or me to refund any of our pay so STJ lost out more than anyone. I don’t think I would have refunded the customer’s money in these circumstances. Ripping off your opponent’s top is such a standard catfight move that I think the customer should have specified that he did not want that to happen. Lol.. did he think he was ordering a vid from the WWE or NCAA? I may have offered him a discount on a future video but the fact that he had so recently demanded another refund makes me wonder if he is someone who may be continually dissatisfied with anything that I do. The customer in question is not one of “my” people who contacts me directly. STJ corresponds with him so there could be even more to the situation that I don’t know about.

      XO Tanya

      1. Tanya, thanks for clarifying. You still don’t deserve to be treated that way by customer, because you are always so accommodating and professional.
        Hell, I remember one of my superheroine custom Videos had some bad background sound effects ( heavy breathing, as the videographer was unable to control his excitement while shooting

      2. Hi Tanya,

        I totally agree with your reactions to this episode. You mentioned that you might have offered a discount on a future video under different circumstances. I do think this issue of how to manage dissatisfaction (and how to gauge appropriate dissatisfaction vs obnoxious nit-picking or just unrealistic expectations) must be one of the hardest things for performers/producers in this business, and also one of the trickiest things for customers as well. Do you have any sort of rules of thumb for how you will address customer complaints? What sort of things may get just an acknowledgment of miscommunication in the script vs a discount on a future video vs an actual refund? And do you ever reshoot things rather than refunding? Every producer seems to handle these things differently. You’ve talked before about other models giving you grief about your custom video pricing, which at least shows that models do talk to each other about the pricing aspect of the business and try to consider what others are doing. But do models ever talk shop about strategies for addressing complaints? Is there any sort of consensus on this part of it?

        pw

        1. Hi pw,

          Lol.. Jewell Marceau used to harp on me for shooting custom videos for “low” prices. Eventually she must have realized that there were hot chicks all over Clips4Sale offering videos for half what I was charging. I don’t recall having any meaningful discussions with other models about problem customers. I have always tried to make it clear that customers should expect an amateur video in which the models will loosely follow the action detailed in the script. If someone wants a professional movie they should expect to pay tens of thousands of dollars for it. That’s what it would cost to have actresses rehearse dialogue, re-shoot scenes, get perfect angles, etc. I find that most customers “get it”. They know that we are working with basically a shoestring budget. Even the crappiest straight-to-video mainstream releases cost tens of thousands of dollars to shoot. We fetish actresses are usually working with a budget that is well under $1000. Honestly, I’m often pretty impressed with what we accomplish.

          XO

          1. Hi Tanya,

            So funny about Jewell Marceau’s concern!

            Yeah, it’s all about managing expectations. I might expect more potential grumbling from someone doing their first custom video. I recall that I, personally, didn’t really know what to expect that first time. Your hopes are very high, and maybe you haven’t actually watched many amateur videos of the sort you are requesting, so you don’t have a good frame of reference. It’s definitely a learning process to find what kinds of things in your scripts tend to come off well in an amateur videos and what kinds of things would take a more costly production to pull off to your liking. I’m also often impressed what *can* be accomplished on a shoestring budget with models/producers who make a real effort. The camera work, I’ve found, also can make a huge difference, but the customer rarely knows anything about who is actually holding the camera. By experience, you figure out who is working with good cinematographers, like Glitterpimp.

            pw

            1. Hi pw,

              I will let Glitterpimp know of your compliment. We shot yesterday with Lynx 😉 Always fun to see her. In order to afford a great cameraman like Glitterpimp I have to schedule 3-4 videos on the same day (since I pay him a flat rate for the day.) Usually I aim to shoot 3 videos. That amount seems perfect. Most customers understand this so, consequently, they realize that not every detail of a video commission will be fulfilled perfectly. Honestly, when I was actively shooting for other companies I thought that the videos which were sorta “freeform” went better than the ones that had to stick to a highly detailed script. That’s why I like to read a script over a few times and just go for it. When you stop and start too much it kinda kills the flow.

              XO

              1. Hi Tanya,

                Yes, please do pass along the kudos to Glitterpimp! Lynx 😉 often references you in her social media posts. She creates hashtags for you even though you aren’t there. It’s clear how much she likes working with you. It’s great that you two are still shooting together, despite her being your arch nemesis! 🙂

                A smoothly flowing performance definitely helps. It adds pressure on the editing side of things to try to make stops and starts feel less obtrusive in the final video. Ideally, the models and videographer could all be in sync with each other and with the script the whole time and not need to stop and recalibrate along the way. The trick, though, is when I as a customer do have some fairly specific things that matter a great deal to me, and it just wouldn’t do to have them accidentally skipped entirely or to have them done with a very different technique to what I described in the script. It took me a while of trial and error to realize that I needed to make the story lines and dialog simpler to get more attention paid to the fighting techniques that I described. The plots are just vehicles or packaging for the action, and while elaborate stories are fun to think about, I’d rather that the action be right than to have a complicated story unfold with lots of stops and starts and the wrong fighting techniques. I think it’s incumbent on the customer to decide what’s really most important to them and to make those elements clear, recognizing that the rest of the script may be given a very general interpretation by the performers who have a tight time frame in which to do the shoot. I try to be reasonable and realistic. But it’s been a learning process, and I suspect that my scripts are still on the more detailed side, though hopefully not obnoxiously so.

                pw

                1. Hi pw,

                  Your scripts are very concise and deftly worded. I think you do a good job of emphasizing the important aspects of your scripts. It makes it much easier to shoot the videos.

                  In regard to Stacy you said: “She creates hashtags for you even though you aren’t there.” I never use Twitter. What does that mean?

                  XOXO

                  1. Hi Tanya,

                    I’m glad to hear that my scripts are not too detailed for you and are not onerous to shoot. That’s really good feedback to have. Perhaps I can stop tinkering with the mold. 🙂

                    Sorry for the unexplained Twitter-speak. Hashtags are phrases included in a tweet preceded by the # symbol, which are used to identify searchable terms that you can click on to pull up other tweets by the same person or anyone else who has included the same hashtag in their tweet. It’s a way of quickly sifting through the Twittersphere to find tweets relevant to the same topic/person/whatever. In tweets where Stacy mentions you, she often includes your name as a hashtag: #TanyaDanielle. If you go to the search page result for your hashtag (which you don’t need to be logged in to Twitter to access), you’ll see that the first tweets are from Stacy. She even has pics of the two of you embedded in some of her tweets. Other people also reference you with the same hashtag, as you can see. If you were a Twitter user, they would probably switch to referencing you by your Twitter handle, which would link to your Twitter profile, but since you are not on Twitter, they just use a hashtag of your name.

                    https://twitter.com/hashtag/tanyadanielle

                    pw

                    1. I see. Thanks, pw! Feel like I am the only person in a developed country who does not utilize Twitter.. lol XO

                    2. Sure thing, Tanya! I actually felt that way about Twitter until not that long ago. I may sound like I’m a natural born Twitterite, but I was definitely a late adopter. lol

                      pw

                    3. Hi pw,

                      Maybe there is hope for me yet.. lol I tend to be resistant to new technology. This morning over coffee my neighbor introduced me to the word luddite. What an awesome term with a new application for modern times.

                      XO

  2. How hard is it to clarify…… topless, non-topless, or full nudity….. in the f*#^ing heading of the script. I get so tired of the ass-hats out there that want to blame everything on someone else, instead of themselves for their own screw ups. Have all of my scripts been shot perfectly….. NO!!! But then again, I don’t expect you or anyone else to read my mind when I fail to clarify myself or am vague with my descriptions in a script. To me, it’s all about interpretations. If you don’t want your script/thoughts to be potentially mis-interpreted, PROVIDE SOME DETAILED DESCRIPTIONS!!!!! If you don’t want to take the time to do it right, then for all the jackasses out there….. QUIT YOUR BITCHING, and look no further than the mirror!!!!

    Ok, rant over. Have a great week Tanya :-).

    1. Thank you for your support, Phil!! Not sure if I’ve ever heard the term ass-hat before 🙂

      By the way, I probably should mention that I was not involved in the negotiations (if you want to call it that) for the video because I never corresponded directly with the customer. STJ is usually very thorough, very scrupulous in his preparations. I suspect the clothing-mandatory policy was never communicated but I don’t know that for sure.

      XOXO

  3. I understand Tanya. And I’m guessing if this had been verbally communicated to STJ, he would have stopped filming as soon as the first boob came out, let y’all know no boobs exposed, and then cut it prior to posting pictures and mailing out the DVD. Simple solution to that is to put in writing in the script and not rely on verbal communication!

    Sorry Tanya, I don’t usually get on a soapbox like this, but folks like this guy who commissioned the video drive me nuts:/).

    Phil

    P.S. ass hat must be a Texas term…. don’t even know what it means, but it sounds cool, lol.

    1. Hi Phil,

      Just looked it up – I love this: http://www.urbandictionary.com/define.php?term=asshat

      Lol.. I can see why the term might originate in a cowboy hat-wearing state like Texas.

      Not to belabor the whole refund issue, but.. it wasn’t the first refund. That’s why it seems so questionable to me. If there had not been a previous refund I would just give the customer the benefit of the doubt (even though he should have put it in the script). The same customer demanding two refunds makes me think that he is going out of his way to look for problems.

      XO

  4. What a scammer. Oh I’m totally going to request a catfight between two adult entertainers who have a penchant for being nude in their fights, but once I actually get the footage, I’m going to request a refund because I never specifically stated I wanted nudity.

    Probably one of those customers who always looks for problems, tries to skimp on the costs/responsibility. I can’t believe STJ would even consider a refund, but then again, there is a “customer is always right” mentality that permeates so they probably feel like a refund now means repeat business. But sometimes these aren’t the kind of people you might want as customers. Chances are they’ll try something again.

    1. Hahaha! Thanks, Ned. That was pretty much my thought process on the subject. To be fair though this customer has gotten a lot of matches from STJ in the past. I have done matches for him even though I have never corresponded with him directly. Sometimes he would get leotard-style matches (no nudity) and other times he would get topless G-string matches. As you can see from the pics we were wearing dresses this time. The dresses were a departure from the norm. Also, the fact that I was dominant in the match was a departure from the norm. Maybe he got sloshed before writing the script 😉 Seriously, though, this situation coupled with the other refund demand makes me think that he is just looking for stuff to complain about – which is yet another departure from his patterns of the past.

      XO

  5. Hi Tanya,

    On its face, this story is very comical. I do understand that it’s not a laughing matter when a customer complains and wants a refund over something that was absolutely his own fault for failing to specify a key script element. But just on the surface, it sounds hilarious for any guy to be upset that boobs (and fabulous ones at that) were bared in a custom fetish fight video. That just does not pass the straight face test. lol

    Now, having said that, I must confess that I also have stipulations that apparently confound some performers. For one custom video I ordered, there was some extra raw footage included in what I received, and there was a part where I could hear the models arguing with the producer that what THEY wanted to do was much sexier than what I had asked for. The producer sounded sympathetic but affirmed that I (the customer) had been very specific on this point, so please just do what he asked even though it’s not as hot as it could have been. I literally fell out laughing when I heard this dialog. Everyone on set took issue with my taste in fetish fight choreography, because it wasn’t sexy enough! lol That just cracks me up. So maybe I am the pot calling the kettle black to give this STJ customer grief for NOT wanting bared breasts! haha Regardless, the guy absolutely should have clarified what he wanted. I guess what saved me is that I *had* been so clear on my choreography request that they had to do it my way even though they pooh-poohed my taste. 🙂

    Does this ever happen to you, Tanya, where you find yourself disagreeing with something that has been clearly requested because it’s just obvious to you that it would be hotter to do it differently? I’m sure you would never intentionally deviate from a clear script request for this reason, but do you find yourself shaking your head at missed opportunities to do something that you think would have made the video better because the script won’t let you?

    pw

    1. Hi pw,

      “Does this ever happen to you, Tanya, where you find yourself disagreeing with something that has been clearly requested because it’s just obvious to you that it would be hotter to do it differently? I’m sure you would never intentionally deviate from a clear script request for this reason, but do you find yourself shaking your head at missed opportunities to do something that you think would have made the video better because the script won’t let you?”

      My answer to your question is “no”. I just assume that the customer knows best. Back in the early 1990s I started doing custom videos with the infamous Mike Raffone. He taught me that the request of one customer always reflects the taste of thousands more. I don’t need to understand the fantasy in order to fulfill the fantasy.

      That is hilarious about the raw footage. Were the models ones who tend to take themselves very seriously? Two people just immediately popped into my head. I produce masturbation material but they produce Spielberg epics 🙂

      XO

  6. Hi Tanya,

    I’m sure good old Mike Raffone got that one right. 🙂 But interestingly that doesn’t stop fetish fans from endlessly debating among themselves what action is better, and you do come to realize after a while that there are more and less dominant views (at least among those people who tend to speak up on message boards). And some producers encourage group feedback and take unofficial votes, if you will, to try to figure out what the majority of their audience would want to see and would be most likely to buy. But these aren’t strictly custom videos, so it’s different. I agree with you that the best thing to do with a custom script is to assume the customer knows best. As Mike says, they are certainly not alone in their tastes. Even if they are a minority view within their fetish zone (as I believe I am within mine), that still likely represents thousands of people out there who agree with them.

    “Spielberg epics” … 🙂 Hilarious! Yep, at least one of the models in question I suppose you could say takes herself seriously. LOL But I can assure you that my little custom vid was no epic! haha

    pw

    1. Hi pw,

      This may be neither here nor there but your comment reminded me of something. Goldie and I used to have the same webmaster. Said webmaster posted a “shout box” where people could sign up with an e-mail address and post comments in the free area of Goldie’s site. Lots of commentary and endless opinions rolled in. One day the webmaster checked the e-mail addresses against Goldie’s membership base. None of the prolific commenters appeared to be members of Goldie’s site. This was back in the days when all model sites were membership sites and computer speeds were too slow for most people to download videos. Not sure why I am mentioning all this but that report from the webmaster always stuck with me, made me aware that some of the most voluble people do not end up being customers at all. That doesn’t mean I discount their opinions but I offer up the notion just to see if you or anyone else has thoughts on this subject..

      XO

      1. Hi Tanya,

        That’s an interesting observation by the webmaster, although it doesn’t surprise me. I think a lot of people post in “shout boxes” or their social media equivalents today because they hope to influence products toward their liking without actually making the investment (and running the risk) of a commission or standing membership. For those producers/performers that never (or only very rarely) make non-custom videos, I imagine that there is only limited utility in reading reams of opinions by people who are not placing custom orders. But for producers who routinely make up their own stories and decide on the action elements themselves, I can see much more value in “shout box” feedback from the masses, and such producers tend to actively solicit it. It’s free market research, and like Mike Raffone said, each voice probably represents thousands more, whether or not the particular speaker ever becomes a customer.

        This brings another comment/question to my mind … it is my impression that the pendulum generally has swung much more firmly toward custom videos than it used to be back in the 90s and early 00s. Maybe I am wrong, but I thought producers like DT used to mostly dream up their own story lines back in the day. And there were a number of smaller producers that I think were just fans who turned their own interests into businesses by making videos that they wanted to see and then selling them to whoever else shared their bent. Custom videos were always out there as an option, but I had the sense that the backbone for many producers was self-generated content. In this environment, it made sense to give producers feedback as an interested viewer and potential purchaser and let them know what you’d like to see more of. But at some point, it seems like the custom side of things really exploded and took over as the backbone (and in many cases the entirety) of most producers’ business models. Then it began to feel mostly pointless to give feedback as just a viewer, since random input from the masses isn’t going to change what the producers do when their entire business is based on custom scripts. Around that time, people started trying to arrange group custom scripts as they realized that a script was the only way to really be heard, but those efforts seemed fraught with lots of foreseeable peril, given how varied people’s interests often are, even within a similar general theme. But I don’t feel the pendulum swinging back from the custom side of things any time soon. It just seems stuck there. I can only imagine that it’s because producers find this model to be the most profitable, but I’ve never really heard an insider view. What do you think? Obviously, I am a big fan of the custom video business, so I’m not complaining. 🙂 But I have wondered what happened that caused custom videos to seemingly take over the world several years ago.

        pw

        1. Hi pw,

          Thank you for your commentary on the “shout box” subject. Your points are well taken. For years the info from that webmaster has churned around in my head looking for proper placement.

          I started doing custom videos in the early 90s. Even before Mike Raffone my dear, now deceased friend Al used to set up a video camera in his spare room to help me shoot videos. In 1999 I started doing videos for CaliforniaWildcats.com and most, if not all, of those were custom requests. Same thing with DTWrestling.com. I started with them in 2000 and 100% of those videos were privately funded custom requests. Interestingly, I started doing bondage shoots at the same time I started wrestling. The bondage companies filmed some custom requests but mostly the producers wrote their own scripts. Oddly, the wrestling companies have flourished while most of the small bondage companies have disappeared.

          I think more models are now doing their own custom requests than ever before so that may make it seem that the customs have exploded but, in my experience, the custom video model has remained dominant for a long time.

          XOXO

  7. Hi Tanya,

    Thank you for sharing your perspective on the custom video model. Sounds like I’ve had the wrong impression and just didn’t realize how much was custom work back in the day. That’s interesting to me, makes me rethink my frame of reference.

    I definitely think it’s true that more models are doing their own custom requests these days. I guess that’s gotten a lot easier with better video technology and easy Internet distribution and payment methods and all that.

    I wonder why the bondage companies didn’t make it. I don’t follow bondage at all, but I know that the superheroine peril niche continues to thrive and grow with a large proportion of producers writing their own scripts. Somehow it’s still working well for many of them.

    pw

    1. Hi pw,

      Not sure but sometimes I think that many of the older companies folded because they were not making as much money as they used to. For a while Harmony Concepts, Close Up concepts and a few others had the damsel-in-distress market cornered. Their revenues likely slipped as more and more models, producers started shooting their own content. Maybe they just figured they were sliding into an endless decline and gave up hope? They are in an enviable position now if they decide to utilize their vast libraries and resurface on the Internet. Looks like Harmony is already getting started.. think they have content dating back to the 60s!!!

      XO

      1. Hi Tanya,

        Wow, I had no idea Harmony Concepts went back that far!! That’s incredible!

        Following our last exchange, I was so curious that I asked Mark at DT about their business model. You are mostly right. They have done primarily customs almost from the very beginning (he said the first couple shoots they did were scripts they made up themselves, but that was it). But actually DT has never been 100% customs and still isn’t. He said they have always sprinkled in unscripted shoots along the way, when models were on set and had extra time following custom shoots. These unscripted videos are marketed in the same way as the custom videos, so there is no way to tell them apart on the website. But the unscripted shoots have always been the minority of their products. It’s mostly been a custom video operation all along, as you said.

        pw

        1. Hi pw,

          I’m glad that my impressions were verified. Sometimes recollections fail me as the years roll by. Pretty sure that Harmony was established in the 60s. Will double-check that though..

          XO

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